Customer Care

Preorder Estimated Dates

• All pre-order dates are estimates and subject to change.

• We will notify you by email if the estimated arrival date changes by more than 7 days.

Combining Preorders with In-Stock Items:

• If you order an in-stock item along with a preorder item and the preorder item is due in within 7 days of order date, we will ship the products together once the preorder item is in stock. If the preorder is arriving after 7 days from order date, we will ship ahead your in-stock item(s).

• You'll only be charged for postage once.

Payment and Cancellation:

• You will pay for your preordered item upfront.

• You can cancel your preorder at any time before it's been shipped, please email: [email protected]